Service Technician: Copier - Printer - MFP - IT - Tulsa - Muskogee
|Salary Range:||Base of $29,120 - $44,000 annually. Annual bonus up to $4,500.00|
|Benefits:||Company Car, iPhone 6, Medical, dental, vision, disability and life insurance, 401k with $.75 on the dollar match up to 6%, paid vacation, paid holidays, paid sick and personal time|
|Employment Type:||Full Time|
|Description:||HIRING BONUS UPDATE:|
If you have Xerox or Konica Minolta experience, you may qualify for a hiring bonus of up to 15% of your first year's base compensation.
OneSOURCE Managed Services, a Xerox Company, is committed to providing excellent customer service. We have a rating high above the industry standards in Oklahoma City, Broken Arrow, Enid, Muskogee. If you would like to provide industry leading customer service, are up to the challenge and ready to reap the rewards, we want to talk to you.
The position of Service Technician is essential to Customer Service. As with all positions in Customer Service, the Service Technician must realize that they work for the company as a whole. The overall goals, needs and success of the entire company must be their first concern. They must embody the Core Values, Vision and Mission Statements of OneSOURCE Managed Services (www.youronesource.com).
|Duties:||*Provide outstanding customer service|
*Install hardware and software at customer location
*Configures, troubleshoots, repairs and performs preventive maintenance on Xerox, HP, Copystar and Konica Minolta office technology hardware and software systems.
*Provides sales support as needed
*Maintain tools, supplies and parts inventory
*Manage a service territory
|Qualifications:||*Excellent people skills with the ability to communicate effectively and to achieve exceptional customer satisfaction|
*Knowledge of xerography and laser based print technology, the ability to configure an email client and the ability to configure print drivers in a TCP/IP environment
*Ability to work independently and within customer service teams
*Self-starter with a strong work ethic
*Ability to manage and protect company provided assets such as a company car, laptop, iPad, iPhone and part/supply inventories
*Knowledge of Microsoft Windows and the ability to install software and hardware device drivers
*Ability to repair mechanical assemblies using common tools
*Ability to use a volt meter and other diagnostic tools
*Requires a valid driverís license and a clean driving record
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